Studio Policies
These policies protect your body, your instructor’s time, and the experience of every client in the studio.
Cancellation Policy
Pilates works with consistency; this cancellation policy helps you show up even on days when you’d rather skip.
PRIVATE & DUET SESSIONS:
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More than 24 hours in advance: no charge
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Less than 24 hours in advance: session will be charged in full
GROUP CLASSES:
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More than 12 hours in advance: no charge.
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Less than 12 hours in advance: class will be charged in full.
Life happens; clients are offered one late cancellation per calendar year.
Studio Etiquette
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Please arrive 5 minutes before your session and no more than 10 minutes early.
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If a session is still in progress, please enter quietly to minimize distractions.
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Cell phones on silent, please.
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GROUP CLASSES: For safety and flow, clients arriving over 10 minutes late cannot join class.
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Please be mindful of limited entry space and keep time in the front area brief so clients and instructors can prepare for the next session.
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Sticky socks are recommended, but not required.
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Please refrain from discussing topics that may be polarizing or controversial.
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If you're feeling unwell, do not attend classes/sessions.
Thank you for helping us maintain a welcoming studio and smooth experience for all.